Frequently asked questions papel con semillas

Alongside the products on our website, you will find all the information pertaining to each. However, sometimes doubts arise, so we have created these FAQs, which we will complete over time, giving answers to the most common questions from our customers.

The manufacturing process is handmade, slow and laborious. We only use raw materials suchas flax, hemp and recycled fibers, and during the process we add the seeds.

First, we use a traditional method of manufacturing: the “Netherlands Batteries” method, to refine the fibers.

Then, we continue with the preparation of the sheets, one by one; the paste is distributed in the traditional sieves, adding and distributing the seeds we have chosen. Next, we quick dyethe paper in order to ensure good germination of the seeds and finally, to end the process, we apply a cold pressing.

This is why the sheets can vary in weight, since the resulting paper density is not always the same.

Yes, you can choose between three types of flower seeds to add to the paper, one variety per sheet. We have chosen poppies, knapweed and rudbeckias for their easy germination.

We can design a model based on any features you send to us.  The base price for this service is €50.

You can send us your file(s) compressed in ZIP or RAR format. Supported file formats are:

  • PDF files
  • JPG files (CMYK)
  • TIFF files (CMYK)

Note that in editable formats (AI, FH, etc.) you must trace the text objects to the lines.
The size of the file must not exceed 10Mb.

You must send the files to be printed at a resolution of 300dpi in their original image size.

The production time varies depending on the number of units and the backlog that exists at the time of ordering. Generally, the estimated delivery time for an amount of less than 5000 units is from 5 to 7 working days, to which must be added the delivery time (2-3 business days in Spain and from 5 to 10 days for the rest of the world).

If for any reason you are not satisfied with the final product, click on "Legal Conditions of Purchase" and you will find all the necessary information regarding complaints and returns in the "Payment" section.

We usually do a basic review of the files we receive, but it is the obligation of the client to send these files with the specifications of each product. If you wish, you can request a professional proofing of your designs once a product has been purchased.

The indentation is a 3mm space (more or less) that is left on all sides of the design to achieve a higher quality finish. This means that the graphics should always extend 3mm per side in respect of the finished product format. In the case of a 100 x 150mm card, for example, the cutting margin must measure 103 x 153mm.

The safety limit it is an imaginary margin of 5mm that goes between the cutting line and the beginning of the text or images in the design. This is done to avoid the cutting away of integral text or images.

Paper creasing involves marking the paper to make it easy for folding. It is necessary to crease documents that will later be folded back.  Due to the irregular behavior of paper inside the machines, this folding is done by hand. The cost of creasing and folding each unit is €0.08.

Sure you can, but first you will need to ask us for a personalized quote via our website, email or our hotline. Our website provides a range of printing products with default options, formats and finishes, but we also offer tailored products as creative as your imagination. Ask us for an estimate and we will get back to you within a maximum of two working days. After that, the rest of the process will remain the same as if you had gone directly through the website.

The moment you place your order it passes directly to the Supervision phase, where the files are examined to guarantee optimal printing.
If our pre-printing team has to rectify any parameters in the file and there is a risk that the final appearance of the product could vary, we automatically inform you of the necessary changes that have to be made in order to achieve the best quality possible.
Once accepted, the order goes to Production, where the products are printed and prepared as requested. After that, our logistics team will arrange delivery and make sure there are no incidents or mishaps (status: Sent). Finally, when you have received your order, the status will change to Completed.

Supervision / Production / Sent / Completed